Please refer to our return policy at “link”

Returns and exchanges are accepted for all items within 30 days of purchase. Please visit our returns page to initiate the returns process.

We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our returns page.

We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our “help” button below.

Don’t worry, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.

We are so sorry to hear this – let’s get this resolved as quickly as possible. You can reach out to our friendly Customer Service Team a number of ways, the easiest and fastest way to resolve this for you is via our Live Chat function. Alternatively, you can fill in the webform below or give us a call. Make sure you have your order number, email address and preferred outcome on hand ready to help us provide you with a quick resolution.

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.

Phone support is available Monday-Friday from 8am-5pm PST (562)-356-4520